Employment

Employment Opportunities

SHOP AND WEB ASSOCIATE (FT)

Deadline for Applications - August 6 2018

Job Description

Art Metropole is seeking a motivated, organized and enthusiastic team member who will be an integral part of the organization as it enters an exciting period of change, including a move to a new space and modifications to its administration. The ideal candidate will have demonstrated knowledge of artist-run culture and independent publishing as well as a desire to actively contribute to the institution’s mandate, history and continued service.

 

Key Responsibilities

  • - Receive, process, pack and ship (local, national, international) daily sales orders as well as coordinate shipments for art fairs and other events with a high level of accuracy
  • - Process quarterly consignment reports using Art Metropole’s dedicated Content Management System and produce sales and inventory reports for artists
  • - Work with all staff to maintain accurate records of inventory and archive
  • - Liaise with artists on consignment; develop and refine systems for introducing new works into existing inventory
  • - Plan, manage and oversee annual inventory count in collaboration with staff
  • - Research, develop and maintain relationships with academic and collecting libraries, universities and other institutions, in collaboration with AM staff
  • - Calculate shipping costs and maintain knowledge of shipping options and rates
  • - Provide e-commerce customer service, including troubleshooting, back orders, responding to general shipping inquiries and managing shipping disputes when needed
  • - Improve customer experience, including web-order check out and other website upgrades
  • - Supervise interns to support with above duties, as appropriate
  • - Administer and direct all inquiries through info@artmetropole.com
  • - Coordinate and oversee AM volunteers and periodic interns, in coordination with all staff

 

Key Qualifications

  • - A proven team player with enthusiasm for Art Metropole’s mission and experience working in a collaborative environment
  • - Demonstrated knowledge of, and experience with, contemporary art practices and non-profit artist-run centres is a must; familiarity with artist’s books and book-selling is preferred.
  • - Excellent customer service skills; must be outgoing, friendly and customer-service driven
  • - Highly organized, able to multi-task and prioritize, able to work under tight timelines
  • - Excellent communication skills, both oral and written
  • - Strong computer skills. POS experience a plus
  • - Working knowledge of HTML, CSS and PHP, Google and Adobe Creative Suite
  • - Must be able to comfortably lift and move boxes of stock, up to 35lbs
  • - Undergraduate degree in a field related to contemporary art required; a specialization in Library Sciences, Archives and Records Management, or Arts Administration is an asset

Additional Info

This is a full-time salaried position, at 35 hours / 5 days per week. This position is a two-year contract, with an option to renew, and carries an expected start date in mid-August, 2018. Salary will be commensurate with experience. Benefits include an extended health plan and opportunities for paid time off for professional development.

Working in collaboration with Art Metropole’s staff and reporting to the Executive Director, the Shop and Web Associate is responsible for the management of all Art Metropole’s frontline sales, including in-store and online, as well as the management of the physical and online inventory and archives. The ideal candidate will have excellent organizational skills, experience working with online platforms, working knowledge of inventory management systems, retail experience, and proven collaborative skills.

Art Metropole is maintained by a small group of artists and administrators working in collaboration to fulfill the institution’s mandate, under the governance of a Board of Directors.

The position entails working Saturdays and occasional evenings, and may require national or international travel. Art Metropole’s shop and office is located in downtown Toronto; the primary language required is English.

 

How to Apply:

Please email a PDF containing your resume and cover letter to the Hiring Committee at hr@artmetropole.com by 5pm EST, August 6, 2018.

 

Art Metropole encourages applications from all qualified individuals, including Black, Indigenous, POC and individuals of diverse genders, abilities and sexual orientations. Art Metropole is committed to employment equity, and to fostering a positive, supportive working environment for all. Discrimination of any kind is not tolerated.

 

We thank all applicants for their interest but only those selected for an interview will be contacted.

 

Contact Info:

Name: Danielle St Amour, Artistic Director

Telephone: 416 703 4400

Email: hr@artmetropole.com

Website: www.artmetropole.com

 

Internships and Volunteering

Volunteer work at Art Metropole is based on an interest in a mutually beneficial relationship.

Volunteers are to be assigned specific tasks that: (i) are beneficial to the organization and its functioning; and (ii) that meet the volunteer’s particular interests in a way that enables learning and is beneficial to their future careers. Aside of these specific tasks, volunteers will be periodically asked to participate in events and tasks involving all levels of the organization. These requests can be agreed or declined according to individual availabilities and capacities.

If you are interested in an internship or volunteering at Art Metropole, send a short CV by [javascript protected email address] or post.

More Information (pdf)